Department: The Office of Administrative Services (OAS) provides program management and support service to the Office of Finance and Employee Services, the Office of Development Services, the Office of Public Projects and Services, and to OAS, including initiatives undertaken by the Town Manager. In addition to providing deliverables for internal customers, this centralized office interacts with and provides deliverables to the public, Town and local officials, contract staff, and others. The Office is comprised of two program specialists reporting to and working with the Town Clerk/Director of Administrative Services. Additionally, OAS coordinates and benefits from both an internship program and the summer youth employment program.
The Position: As part of the Administrative Services team, a Program Specialist II performs intermediate to high-level professional work in providing deliverables to internal and external customers. Functional assignment areas will include a combination of the following: Town-wide communications, web and social media content management, financial program management (account payable or receivable; payroll), permit and licensing program management, data analysis and reporting, public events planning, coordination, and implementation, and related program management and support. Work is primarily performed in an office setting. Position may be filled as a Program Specialist III depending on additional experience and qualifications.
Ideal Candidate: The ideal candidate will be seeking an exciting opportunity to assist in creating change across diverse functional areas. A minimum of a bachelor’s degree in public administration, communications, information management, or a related field. An advanced degree in a related field is welcomed. A combination of education and experience may be considered. Demonstrated experience must include at least three (2) years in a program management and support; preferably in the one or more of the above listed functional areas.
The ideal candidate will also have a high-degree of literacy and advanced skills in problem-solving, decision-making, data analyses and reporting, excellent oral/written communication and mathematical skills, and a high-level of attentiveness to the spoken and written word. The successful candidate will take ownership of assigned programs and assist the team in the building and maintaining systems, policies, and processes to further improve service delivery. Lastly, the successful candidate must maintain a valid Class D Driver’s License in accordance with Town policy.
The Community: The Town of Riverdale Park is a growing community. The Town is situated between the City of Hyattsville and the City of College Park, Maryland. The Town’s population is approximately 7,286. The Town is experiencing significant development and is poised for additional development as two Purple-Line Stations will be constructed within the Town. The Town operates under a Council-Manager form of government. The Town’s elected leadership is comprised of a Mayor and six (6) Council Members. The Mayor serves as the chair of the Council, the legislative branch of the Town government. The Town’s staff leadership team reports to the Town Manager. The Town’s FY2020 Operating Budget is 6.7MM.
Challenges/Opportunities: The OAS is a newly organized and branded program management and support operation. This is an exciting opportunity to build systems, policies, and processes in serving most of the Town’s operations and the public. Like many departments in small-to-mid-sized Towns that are experiencing growth, the OAS faces challenges associated with evolving expectations, leading change, transitioning to data-driven decision-making, improving policy and process implementation, and enhancing community services within operational and budgetary constraints.
Compensation: The starting salary range is $48,096 to $55,806; depending on qualifications. The Town offers competitive health care benefits, leave package, and excellent retirement plan options. In addition to base pay the Town offers $2,080 per year for bilingual speaking and writing English-Spanish skills.
Process: To apply, click the Apply for this Job tab (below or to the right). Applicants are required to submit a resume, cover letter, and three (3) professional references through this application portal. Position is open until filled. Applications will be reviewed on a continual basis.
The Town of Riverdale Park is an Equal Opportunity Employer. The Town provides equal opportunity to all qualified applicants on the basis of demonstrated fitness and merit as determined through the selection process without regard to sex, race, color, religion, gender, gender-identity, marital status, national origin, ancestry, sexual orientation, age, mental or physical disability (as defined in the Americans with Disabilities Act), or any other basis protected by federal or state law, ordinance or regulation.