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Town of Riverdale Park

Neighborhood Improvement Specialist II

Office of Development Services – Riverdale Park, Maryland
Department Office of Development Services
Employment Type Full-Time
Minimum Experience Mid-level
Compensation Starting Salary $49,442 to $55,640 DOQ

Department: The Office of Development Services (ODS) provides services in three (3) categories: regulatory programs, economic development, and community development. The regulatory programs involve licensing, permits and inspection.  The economic and community development categories focus on programs, initiatives, and projects. The mission of ODS is to partner with residents, businesses, and organizations, to promote communities, protect investment, and provide safety in achieving quality housing and neighborhoods.  The Office is comprised of two (2) neighborhood improvement specialists reporting to and working with the Director of Development Services. Program management and support services are provided by a centralized Office of Administrative Services.

The Position: As part of the ODS Team, the Neighborhood Improvement Specialist II, is tasked with improving neighborhood quality of life, improving safety in the built environment, and encouraging active participation in neighborhood redevelopment. Under general supervision, this is an intermediate position that involves inspections, community engagement, problem-solving, and enforcement of the Town's community standards. The community standards, commonly referred to as codes, apply to all residential and commercial properties, establish minimum requirements for the upkeep of properties, as well as technical requirements in the built environment. Most of the time is spent in the field; having daily contact with property and business owners, tenants, community stakeholders, and neighborhood groups. The position requires managing an active caseload; negotiating improvement plans; ensuring timely follow-up; abatement of deficiencies; and encouraging participation in neighborhood improvement. Depending on qualifications, this position may be filled as a Neighborhood Improvement Specialist III.

Ideal Candidate: The ideal candidate will be seeking an exciting opportunity to assist in creating change throughout the Town’s neighborhoods and business areas. A minimum of Bachelor’s degree is required. A bachelor’s degree in engineering, construction management, architecture, or public administration is highly preferred.  A combination of relevant experience and education may substitute. Demonstrated experience must include at least two (2) years in community engagement; planning; code or law enforcement; licensing/permitting; familiarity with building development/construction; municipal operations or related work. Proficiency in Microsoft Office is required.

Also, the ideal candidate must have the following abilities:

  • Communicate (verbally and in written form) effectively with a diverse community and workplace; interacting with a broad range of stakeholders
  • Interpret and implement local policies and procedures; written instructions, general correspondence, and Federal, State and local regulations
  • Maintain discretion regarding files, reports, and conversations, within the provisions of the Maryland Public Information Law and other applicable State and Federal regulations
  • High degree of comprehension, memory recall, and analytic ability involving technical and complex requirements
  • Define problems and deal with a variety of situations and to think quickly, maintain self-control, and adapt to stressful situations
  • Multitask and prioritize requests and projects to meet deadlines, and organize work independently

Within twelve (12) months of employment, the successful candidate must obtain and maintain certification as a Property Maintenance/Housing Inspector from the International Code Council. Training is provided by the Town. Lastly, the candidate must maintain a valid Class D vehicle operator’s license and satisfactory driving record.


·   This position requires light physical work requiring the lifting of up to 25 pounds and lifting and carrying up to 10 pounds.

·   Physical activities include stooping, pulling, lifting, reaching, fingering, grasping, and repetitive motions.

·   Walking, standing and sitting mostly at-will but may be for long distances and/or sustained periods of time. At times, this movement will be over uneven or rough terrain.

·   Includes the necessity to communicate by talking, hearing/listening.

·   Specific vision abilities required by this job include close, distance, and peripheral vision; depth perception; and the ability to adjust focus.

 The Community: The Town of Riverdale Park is a growing community.  The Town is situated between the City of Hyattsville and the City of College Park, Maryland.  The Town’s population is approximately 7,286.  The Town is experiencing significant development and is poised for additional development as two Purple-Line Stations will be constructed within the Town.  The Town operates under a Council-Manager form of government.  The Town’s elected leadership is comprised of a Mayor and six (6) Council Members.  The Mayor serves as the chair of the Council, the legislative branch of the Town government.  The Town’s staff leadership team reports to the Town Manager.  The Town’s FY2019 Operating Budget is 6.1MM.

Challenges / Opportunities: This is an exciting opportunity to positively impact the built environment and the quality of life in the Town.  Like many departments in small-to-mid-sized Towns that are experiencing growth, the ODS faces challenges associated with evolving expectations, leading change, transitioning to data-driven decision-making, improving policy and process implementation, and enhancing community services within operational and budgetary constraints.

Compensation: The starting salary range is $49,442 to $55,640; depending on qualifications.  The Town offers competitive health care benefits, leave package, and excellent retirement plan options. In addition to base pay, the Town offers $2,080 per year for bilingual speaking and writing English-Spanish skills.

 Process: To apply, click the Apply for this Job tab (below or to the right). Applicants are required to submit a resume, cover letter, and three (3) professional references through this application portal. The position is open until filled.  Applications will be reviewed on a continual basis.

 The Town of Riverdale Park is an Equal Opportunity Employer.  The Town provides equal opportunity to all qualified applicants on the basis of demonstrated fitness and merit as determined through the selection process without regard to sex, race, color, religion, gender, gender identity, marital status, national origin, ancestry, sexual orientation, age, mental or physical disability (as defined in the Americans with Disabilities Act), or any other basis protected by federal or state law, ordinance or regulation. 

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  • Location
    Riverdale Park, Maryland
  • Department
    Office of Development Services
  • Employment Type
  • Minimum Experience
  • Compensation
    Starting Salary $49,442 to $55,640 DOQ
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